Build with HubSpot: Knowledge Base Structure

Name: Build with HubSpot: Knowledge Base Structure
Start: 2025-12-19T10:00:00-05:00
End: 2025-12-19T10:50:00-05:00

Dec 19, 3:00 – 3:50 PM (UTC)

Customer Success

Empower your customers and reduce support load by creating a well-structured Knowledge Base in HubSpot. Learn why a Knowledge Base is critical for customer success, how to organize it effectively, and best practices for building a scalable, self-service support hub. Save your spot today!

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About this event

Empower your customers and reduce support load by creating a well-structured Knowledge Base in HubSpot. Learn why a Knowledge Base is critical for customer success, how to organize it effectively, and best practices for building a scalable, self-service support hub. Save your spot today!

Host

Jennifer Pinto

HuibSpot

Customer Success Manager

When

Friday, December 19, 2025
3:00 PM – 3:50 PM (UTC)

Agenda

Intro 👋

Knowledge Base: Definition & Value 🔎

Demo: Create & Structure Your Knowledge Base 📚

Recap & Best Practices ⭐

Q&A + Resources 🎤

Organizers

Ashley Massicott

HubSpot

Customer Success Manager, HubSpot

Build with HubSpot: Knowledge Base Structure

About this event

Host

Jennifer Pinto

When

Agenda

Organizers

Ashley Massicott

Diana Acevedo

Guillaume Landel

Salomé Darme

Vanessa Muñoz

Annabella Tock

Shivani Thapa

Juan Quiroz

Shona Hughes

Carlos Pedraza

Clare Wetmore

Renéa Prell

Kerby Billy

Jennifer Pinto

Hannah Schoeneman

Julia Tschechne

Joe Roche