Build with HubSpot: Retention Health Scores

Dec 11, 7:00 – 7:50 PM (UTC)

Customer Success

Boost customer retention and predict churn with data! Join our live workshop to learn how to build, customize, and analyze your Customer Health Score in HubSpot's Customer Success Workspace. (For Service Hub Professional and Enterprise customers)

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About this event

In this hands-on workshop, you'll learn how to leverage HubSpot's Customer Health Score to manage customer risk and identify opportunities for growth. This essential tool helps you translate customer data into a simple, actionable retention metric.

Led by a HubSpot Success Manager, you'll:

  • 📊 Build and Customize your Retention Health Score
  • 💡 Understand the Importance of Health Scores in predicting churn
  • 🔎 Analyze and Action your scores to prioritize at-risk customers and maximize retention.

Register today to see how a data-driven Health Score can transform your customer success strategy and significantly improve your retention rates.

Host

  • Clare Wetmore

    HubSpot

    Senior Customer Success Manager

When

When

Thursday, December 11, 2025
7:00 PM – 7:50 PM (UTC)

Agenda

Intro
The Importance of Proactive Customer Support
Workshop - Build your Health Score
Q&A

Organizers

  • Ashley Massicott

    HubSpot

    Customer Success Manager, HubSpot

  • Diana Acevedo

    HubSpot

    Customer Success Manager

  • Guillaume Landel

    HubSpot

    Customer Success Manager

  • Salomé Darme

    HubSpot

    Customer Success Manager

  • Vanessa Muñoz

    HubSpot

    Customer Success Manager

  • Annabella Tock

    HubSpot

    Customer Success Manager

  • Shivani Thapa

    HubSpot

    Customer Success Manager

  • Juan Quiroz

    HubSpot

    Senior Customer Success Manager

  • Shona Hughes

    Hubspot

    Customer Success Manager

  • Carlos Pedraza

    HubSpot

    Customer Success Manager

  • Clare Wetmore

    HubSpot

    Customer Success Manager

  • Renéa Prell

    HubSpot

    Senior Customer Success Manager

  • Kerby Billy

    HubSpot

    Customer Success Manager

  • Jennifer Pinto

    HubSpot

    Customer Success Manager

  • Hannah Schoeneman

    HubSpot

    Customer Success Manager

  • Julia Tschechne

    HubSpot

    Customer Success Manager

  • Joe Roche

    HubSpot

    Customer Success Manager