Service Hub: Scaling Support with AI

May 13, 3:00 – 4:00 PM (UTC)

HubSpot Admins

Customer Support Using HubSpot

HUGHubSpot-LedService Hub

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About this event

Discover how to transform your support operations with HubSpot's Help Desk Workspace powered by Breeze AI. Learn how Customer Agent automatically resolves routine inquiries 24/7 while Knowledge Base Agent identifies gaps in your documentation and drafts new articles from support tickets. See how these AI tools integrate with features like SLA Operating Hours, Team Spaces, and Ticket Splitting to help your teams triage faster and resolve complex support workflows more efficiently. Get practical implementation tips to start seeing value in minutes.

Speakers

  • Smrti Rahmat

    HubSpot

    Product Manager

  • Amber Bachlani

    HubSpot

    Product Manager

  • Jenn De Mello

    HubSpot

    Senior Product Manager

  • Rose Sail

    HubSpot

    Senior Product Manager

Organizers

  • Kyle Jepson

    HubSpot

    HUG Leader

  • D'Ana Guiloff

    Supered

    HUG Co-Leader