Automated Sales Engagement + Unpacking the new and improved Service Hub

May 26, 2022, 1:00 – 2:00 AM

No more clumsy customer hand-offs, disappearing notes or disconnected information that lives outside the CRM. Time to say ‘goodbye’ to average service and ‘hello’ to delightful customer moments. HubSpot's freshly updated Service Hub is stronger than ever with brand new features. Delight your customers and increase upsell and cross-sell opportunities. Register now!

CRMHUGSalesSales and Marketing AlignmentService Hub

About this event

According to the latest HubSpot research, 93% of customers are likely to make repeat purchases with companies that offer excellent customer service. How awesome is your customer service right now?

This session will show you how an automated sales strategy post-demo or proposal presentation can increase your conversion rate and how a slick onboarding process – backed by HubSpot’s new Service Hub – will keep your customers coming back for more. Did you know that 69% of customers first try to resolve their issue on their own, but less than one-third of companies offer self-service options such as a knowledge base?

Don’t leave your customers in the lurch. Service Hub has a built-in Knowledge Base, plus other great new features including SLAs, Inbound Calling (in beta) and Academy training to help your team become Service Hub experts. 

Join us for our next ANZ Sales Enablement HUG (HubSpot User Group) to:

  • Understand how sales automation is helping convert prospects to customers.
  • Dive under the hood of HubSpot's Service Hub with a HubSpotter.
  • Have a Q&A with the panel on your sales and service challenges.

Join Salted Stone's Chief Strategy Officer, Tony Eades and Marketing Strategist, Gabe McCarthy, together with HubSpot's Director of Go To Market and Product Strategy, Gayle Wheaton live from Boston, for this deep dive into sales and service enablement.


  • Tony Eades

    Salted Stone

    Chief Strategy Officer

  • Gabe McCarthy

    Salted Stone

    Marketing Strategist

  • Gayle Wheaton


    Director of Go To Market and Product Strategy



Thursday, May 26, 2022
1:00 AM – 2:00 AM UTC


1:00 AMWelcome and Introduction
1:15 AMHubSpot Tips and Tricks
1:30 AMUnder The Hood of ServiceHub
1:45 AMPanel Discussion


  • Tony Eades


    HUG Leader


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Salted Stone logo

Salted Stone