How to get your HubSpot Service Hub in top gear

Jun 22, 2023, 1:30 – 2:30 AM

Learn how Refuel leverages HubSpot's Service Hub to improve customer service and satisfaction in our informative HUG session. Discover Service Hub's features that streamline support, automate tasks, integrate with project management, and gather feedback to enhance satisfaction.

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About this event

Join us for an informative HUG as we showcase how Refuel leverages HubSpot's Service Hub to enhance customer service and satisfaction. Our team will share their experiences and insights on how Service Hub's various features have helped them streamline support operations and improve customer experiences.

We'll dive deep into Service Hub's ticketing system, which enables us to track, manage, and prioritise customer requests efficiently. We'll also discuss how Service Hub's automation capabilities have allowed us to automate repetitive tasks and focus on more critical customer service needs.

Our team will demonstrate how we integrate Service Hub with ClickUp, our project management software, to streamline communication and project workflows. We'll also provide a recap of our ticket management process and how we utilise Service Hub to monitor and resolve customer issues quickly.

In addition, we'll share our experience with Service Hub's feedback surveys feature and how we use it to gather valuable feedback and improve our service quality continually.

Don't miss this opportunity to learn from our experience and discover how Service Hub can help your business provide excellent customer service. Join us and discover how Service Hub's ticket pipeline, automation, and integration with project management software can help you streamline your customer service processes and enhance customer satisfaction.

Hosts

  • Rubina Carlson

    Refuel Creative

    Digital Marketing Manager

  • Olivier Maennel

    Refuel Creative

    Account Strategist

Organizers

  • Ryan Jones

    Refuel Creative

    HUG Leader

  • Sam Hutchinson

    Content Specialist

  • Ellie Robinson

    Business Development Manager

Partner

Refuel Creative logo

Refuel Creative