Introducing the Help Desk: The Next Step In Gold Star Customer Support

Jul 25, 12:00 – 1:00 AM

Brisbane

Unlock the secrets to achieving gold star customer support, streamlining processes, and boosting satisfaction levels with the revolutionary new Help Desk tool! Join Brie and Harry as they guide you through its implementation and highlight key differentiators from the current Ticketing tool.

BeginnerCRMIntermediateService Hub

About this event

🗣️ The Topic

Unlock the secrets to achieving gold-star customer support, streamlining processes, and boosting satisfaction levels with the revolutionary new Help Desk tool! Join Brie and Harry as they guide you through its seamless implementation and highlight key differentiators from the current Ticketing tool. Discover how this innovative solution can transform your support team’s efficiency, reduce response times, and enhance the overall customer experience. Whether you’re aiming to resolve issues faster or improve communication, this session will equip you with the insights needed to take your customer support to the next level.

📆 The Agenda

Unified Customer Requests Management: Learn to track all customer requests in one unified help desk system that seamlessly connects to your CRM database.

AI-Powered Efficiency: Discover how to save time, reduce errors, and streamline service processes with personalized, AI-powered support features.

Scaling Customer Support: Understand how to scale your support team effortlessly using advanced SLAs, routing features, and omni-channel support.

360-Degree Customer Insights: Explore how to leverage comprehensive customer insights to empower support reps and enhance team coordination.

🚀 The Breakdown

Join us and learn everything there is to know about the new Help Desk! Take advantage of this opportunity to learn from the experts at Neighbourhood, a leading HubSpot Solutions Partner. We'll share industry best practices, common prospecting pitfalls to avoid, and proven strategies to help you achieve success.

Secure your FREE ticket today and join us for this exciting HUG event!

Speakers

  • Brie Ginman

    Neighbourhood

    Community Manager

  • Harry Spicer-Short

    Neighbourhood

    Digital Strategist

Host

  • Brie Ginman

    Neighbourhood

    Community Manager

When

When

Thursday, July 25, 2024
12:00 AM – 1:00 AM UTC

Agenda

Organizers

  • Trav White

    Neighbourhood

    HUG Leader

  • Brie Ginman

    Neighbourhood Co.

    HUG Community Manager

Partner

Neighbourhood logo

Neighbourhood