Are your service and sales teams relying on outdated processes to manage inbound and outbound calls? How is this impacting your customer experience? Your conversions? Your retention rate?
These days customers really do live by the adage of “I want it and I want it now”. Along with consumers expecting a response within just 10 minutes, studies have shown that going above and beyond to a 1-minute response time leads to 391% more conversions! But how can you manage that without the right technology and processes?
Tune in on the 2nd of February 2023 to join Neighbourhoods Head of Growth Trav alongside Pat from Aircall. They will be chatting about Aircall’s intuitive calling solution for sales and support teams.
Learn how you can gain a competitive advantage by streamlining processes, shortening sales cycles and maximising call volume. They will also cover how you can easily integrate Aircall with the Hubspot CRM to create a seamless experience and pave the way for more satisfying customer journeys.
The TL;DR - you'll learn:
✅ How overhauling your call management strategy will improve your customer experience
✅ The benefits of Aircall’s calling solution for your sales and service teams
✅ How integrating Aircall with HubSpot will lead to a seamless customer journey
✅ Develop a strategy for implementing these practices in your organization
Register for FREE to start improving your customer experience at all stages of the buyer journey. We go live on Thursday, 10 AM AEST on the 2nd of February. See you there!
Head of Growth
Channel Partner Manager, APAC
Trav's heads up sales at Neighbourhood. With over 15 years of experience in sales, Trav is leading the Neighbourhood team to help grow Neighbourhood but also provide sales training to many of Neighbourhood's clients.