Build With HubSpot: Customer Agent (Part 2 – Launching Live)

Oct 17, 1:00 – 1:45 PM (UTC)

Customer Success

🕘 9:00 AM Eastern Time (US) / 2:00 PM London Time (UK)
 🌍 America & Europe Time-zone friendly. It’s time to bring your Customer Agent to life! In this hands-on session, we’ll show you how to set up HubSpot’s Inbox, create live channels, and connect your Customer Agent so it can start helping your customers right away.

CS-LedEnglishLaunch Customer Agent

About this event

Imagine having an AI Agent ready to welcome visitors the moment they land on your site. That’s what this session is all about: turning your Customer Agent into a live, working assistant your customers can chat with.

In this interactive workshop, you’ll explore how HubSpot’s Inbox and Live Chat work together to make it happen. Step by step, we’ll guide you through:

  • 💬 Getting to know the Inbox – see how conversations flow in and how your team can stay on top of every interaction
  • ⚡ Creating live channels – bring chat, email, and more into HubSpot Inbox so you’re ready to deploy your agent everywhere customers reach out
  • 🤖 Deploying your Customer Agent – plug in the AI so it can start engaging with real visitors, right where they need it

By the end, your AI Agent won’t just be an idea; it’ll be live, active, and ready to help your customers in real time.

Host

  • Vanessa Muñoz

    HubSpot

    Customer Success Manager

When

When

Friday, October 17, 2025
1:00 PM – 1:45 PM (UTC)

Agenda

1:00 PMIntro
1:05 PMQuick Recap of Customer Agent Part 1
1:15 PMGetting to know the Inbox
1:25 PMCreating Live Channels
1:30 PMLaunching your Customer Agent
1:35 PMQ&A

Organizers

  • Ashley Massicott

    HubSpot

    Customer Success Manager, HubSpot

  • Diana Acevedo

    HubSpot

    Customer Success Manager

  • Guillaume Landel

    HubSpot

    Customer Success Manager

  • Salomé Darme

    HubSpot

    Customer Success Manager

  • Vanessa Muñoz

    HubSpot

    Customer Success Manager

  • Annabella Tock

    HubSpot

    Customer Success Manager

  • Shivani Thapa

    HubSpot

    Customer Success Manager

  • Juan Quiroz

    HubSpot

    Senior Customer Success Manager

  • Shona Hughes

    Hubspot

    Customer Success Manager

  • Carlos Pedraza

    HubSpot

    Customer Success Manager

  • Clare Wetmore

    HubSpot

    Customer Success Manager

  • Renéa Prell

    HubSpot

    Senior Customer Success Manager

  • Kerby Billy

    HubSpot

    Customer Success Manager

  • Jennifer Pinto

    HubSpot

    Customer Success Manager