Feb 21, 10:00 – 10:45 AM (UTC)
Conversations inbox has served customer service teams well, but it's not without it's frustrations. Increased customer demands requires better structure, automation and insights. Join Attacat as we take you through the key benefits of Helpdesk. If you are considering the move, we'll also be giving away plenty of tips on what to think about to make it as painless as possible.
As customer demands grow, so does the need for structure, automation, and better tools.
If you are struggling to keep on top of enquiries, having to spend huge amounts of time figuring out customer context and can't measure your team as effectively as you would like, then give us 30 minutes of your time!
HubSpot Helpdesk is designed to address these challenges, offering a more organised environment for your team and a better experience for your customers.
You will leave with a clear understanding of how Helpdesk tools will help you:
Who should attend?
Customer Service teams currently operating out of the conversations inbox and would like to understand why they should switch to Helpdesk
Friday February 21st at 10am via Google Meet
Andrew Morgan, Digital Transformation Director, Attacat
Andrew specialises in delivering tailored HubSpot solutions and solving challenges for Attacat clients.
With a strong focus on aligning technology with commercial strategy, he has led many successful projects for marketing, sales, and service teams. Whether it's designing complex solutions or optimising processes, Andrew will ensure that every solution drives both operational and commercial value.
Connect with Andrew on Linkedin
Complete the registration form via the RSVP button above and we will be in touch with further details.
Please send any questions to hugs@attacat.co.uk
We look forward to seeing you there.
The Attacat Hug Team