Consistent revenue growth comes from understanding the whole customer experience, and not just one part. But for some organisations, the only people with the full picture of that experience are the customers themselves. If you're one of those companies, you're probably missing opportunities to better serve your audience, leaving revenue on the table. As a HubSpot Subscriber, it also means you're not realising the full ROI from the platform. 😱

In this strategy focused session, we'll share the whats, whys and hows of customer journey mapping. We’ll take a birds-eye view of customer Lifecycle Stages, and consider the processes, data, systems and people that support your potential customers to move through them. You’ll come away with the insight and motivation you need to get started on customer journey mapping for your organisation, ready to drive delightful customer experiences (and revenue) with HubSpot. 💪

This session is aimed at leaders in Marketing, Sales and Customer Success, and anyone who feels they aren't yet realising the full potential of their HubSpot platform.