For SaaS and IT companies, onboarding isn’t just a checklist—it’s your chance to set the tone for a long, successful customer relationship.

In this strategic session, we’ll show you how to plan and map your onboarding process in Miro before you build it in HubSpot. You’ll leave with a visual framework and actionable next steps. Plus, you’ll connect with other SaaS pros navigating the same challenges.

Key Takeaways:

• Map your onboarding journey visually using Miro

• Identify key automation points and property needs

• Prepare your onboarding for scale and retention

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