Let's Build a Chatbot: Using Automated Messaging to Improve the Customer Experience

May 17, 2023, 10:00 – 11:30 PM

Did you know by the end of 2023, 85% of customer interactions will be managed without a human? Your website could benefit from adding a chatbot presence. We'll show you why and how to get started.

HUG

About this event

Join us for an exciting workshop on building chatbots that improve the customer experience! As the world becomes increasingly digital, more and more customer interactions occur online. That's where chatbots come in. They allow businesses to provide 24/7 support, respond to inquiries instantly, and even automate sales processes.

In this workshop, we'll show you why adding a chatbot to your website can benefit your business and how to get started building one in Hubspot. Our expert speaker will cover the basics of chatbot design, including conversation flows, natural language processing, and more. 

You'll learn how to create a chatbot in Hubspot that can answer frequently asked questions, book appointments, process orders, and much more.

Whether you're a marketer, salesperson, or customer service representative, this workshop is for you. You'll leave with a solid understanding of chatbot design and implementation and actionable insights on how to use chatbots to improve the customer experience. Don't miss this opportunity to learn and take your business to the next level!

Speaker

  • Rogelio Rodriguez

    GoRizen

    CEO

When

When

Wednesday, May 17, 2023
10:00 PM – 11:30 PM UTC

Agenda

10:00 PMMeet & greet - group problem solving session (Rose, Thorn, Bud)
10:10 PMWhat’s a bot and do I need one?
10:20 PMBuild out your own bot flowchart
11:00 PMBuild your bot in HubSpot
11:20 PMReporting & KPIs

Organizers

  • Rogelio Rodriguez

    Rizen Corp

    HUG Leader

  • Jeffrey Lambert

    Rizen Corp

    HUG Leader

  • Liz Daniels

    Rizen Corp.

    Communications Coordinator

  • Rosabell Jimenez

    Rizen Corp

    Event Manager