Scaling Customer Service at B2B Tech Companies: What's New in HubSpot Service Hub

Sep 10, 4:00 – 5:15 PM

It's time for a service revolution—one that'll be unified, AI-driven, and omnichannel for maximum impact and efficiency. During this HUG, we'll talk about the new features of Service Hub so you can easily scale support, drive retention, and create value for customers at every step along their journey.

HUGService Hub

About this event

It's time for a service revolution—one that'll be unified, AI-driven, and omnichannel for maximum impact and efficiency. During this HUG, we'll talk about the new features of Service Hub so B2B tech companies can easily scale support, drive retention, and create value for customers at every step along their journey.

At the end of this webinar, you'll be able to:

- Scale support using the updated help desk

- Retain and grow customers using the new customer success workspace

- Leverage AI-driven features to increase efficiency

- Employ self-service to help your customers help themselves

Speaker

  • Adriti Gulati

    HubSpot Academy

    Inbound Professor

Organizer

  • Jen Lombardi

    Kiwi Creative

    HUG Leader