With over 2 billion users worldwide, WhatsApp is currently the most used mobile messenger in the world. If you communicate with customers in the APAC region, chances are you're already using it to communicate with customers on a daily basis - whether it's for sales, marketing or customer service. 

WhatsApp, however, is no CRM. Out-of-the-box automation features are limited. Conversations from different teams or members can often feel disjointed, and require meticulous coordination to ensure you're delivering the right message and information at the right time. Teams get frustrated and customers get a sub-par experience they may end up telling their friends about.

Now imagine if you could have all your WhatsApp messages stored in one place, where you can:

• use conversations and notes from other team members (e.g. emails, meetings, calls) to develop the right message;
• send important messages at the right time with little to no manual work required;
• automatically tag high-quality contacts based on WhatsApp message content and activity;
• and much more!

In partnership with Niswey, a HubSpot Elite Partner and developer of WhatsApp integrations for the HubSpot platform, we will discuss the benefits of integrating these apps together and its potential to streamline your communications. Learn how the integration works and get real-life use cases you can consider adding to your own HubSpot portal.