With over 2 billion users worldwide, WhatsApp is currently the most used mobile messenger in the world. If you communicate with customers in the APAC region, chances are you're already using it to communicate with customers on a daily basis - whether it's for sales, marketing or customer service.
WhatsApp, however, is no CRM. Out-of-the-box automation features are limited. Conversations from different teams or members can often feel disjointed, and require meticulous coordination to ensure you're delivering the right message and information at the right time. Teams get frustrated and customers get a sub-par experience they may end up telling their friends about.
Now imagine if you could have all your WhatsApp messages stored in one place, where you can:
In partnership with Niswey, a HubSpot Elite Partner and developer of WhatsApp integrations for the HubSpot platform, we will discuss the benefits of integrating these apps together and its potential to streamline your communications. Learn how the integration works and get real-life use cases you can consider adding to your own HubSpot portal.
Abhinav is the Co-Founder of Niswey, a HubSpot Elite Solutions Partner agency, based in India. He is the HubSpot User Group Leader of New Delhi. He has led his team to build various tech products in the marketing and sales space.
He’s spent over a decade in digital marketing enabling organizations in various industries. Abhinav/Niswey have received media coverage in the media including the likes of the BBC (UK), The Economic Times, The Telegraph among others.
He is a speaker on topics related to Martech and Entrepreneurship. He is also a startup mentor and works with startups from top tech schools in India. In his free time he volunteers for various NGOs primarily in the education space.
Highly curious problem-solver, passionate about using technology to support sales, marketing, customer service and operations at B2B and B2C companies. I consult on complex HubSpot onboarding, implementation and integration projects for clients in healthcare, fintech, education, etc. Ask me about HubSpot features, setup, data migration and cross-platform integrations!