Making HubSpot Work for Admins and RevOps

Aug 20, 3:00 – 4:00 PM (UTC)

HubSpot Admins

The product team wants your input on how they can make the platform more seamless and performant for YOU

CRMEnglishHUG

About this event

Generally, when we talk about HubSpot's customer platform, we focus on the way it makes life better for marketers, salespeople, and support teams. But what about you, the HubSpot Admins and RevOps professionals who implement and maintain the system for those users? Your time has come. In this very special listening session with members of HubSpot's UX research team, we want to hear your thoughts on how we can make the platform better serve your needs. Where is HubSpot's data model confusing to you? Where are the inconsistencies that make your job harder? Where are we unable to meet the needs of certain types of customers? What are the biggest pains about ingesting and using data in HubSpot? What doesn’t work, and what should we make way, way easier? In short, what would it take to make HubSpot THE spot where you bring all your customer data to support sales, service, and marketing teams? Bring all your feedback and ideas, and come ready to share!

Speakers

  • Drew DiPasquale

    HubSpot

    Researcher

  • Christine Celli

    HubSpot

    Director of UX, Operations Hub

  • Erin Pinkus

    HubSpot

    UX Researcher

  • Prashant Rajan

    HubSpot

    Senior UX Researcher

Organizers

  • Kyle Jepson

    HubSpot

    HUG Leader

  • D'Ana Guiloff

    Supered

    HUG Co-Leader