Aug 20, 3:00 – 4:00 PM (UTC)
The product team wants your input on how they can make the platform more seamless and performant for YOU
Generally, when we talk about HubSpot's customer platform, we focus on the way it makes life better for marketers, salespeople, and support teams. But what about you, the HubSpot Admins and RevOps professionals who implement and maintain the system for those users? Your time has come. In this very special listening session with members of HubSpot's UX research team, we want to hear your thoughts on how we can make the platform better serve your needs. Where is HubSpot's data model confusing to you? Where are the inconsistencies that make your job harder? Where are we unable to meet the needs of certain types of customers? What are the biggest pains about ingesting and using data in HubSpot? What doesn’t work, and what should we make way, way easier? In short, what would it take to make HubSpot THE spot where you bring all your customer data to support sales, service, and marketing teams? Bring all your feedback and ideas, and come ready to share!
HubSpot
Researcher
HubSpot
Director of UX, Operations Hub
HubSpot
UX Researcher
HubSpot
Senior UX Researcher