Service Hub (feedback session)

Oct 29, 3:00 – 4:00 PM (UTC)

HubSpot Admins

HubSpot's UX team wants your input!

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About this event

HubSpot Service Hub is AI-powered, omni-channel, and connected to marketing and sales data on a unified customer platform. Service Hub positions your business to scale customer support and drive customer retention to fuel business growth.

Service Hub solves the needs for scaling customer experience (CX) teams, but how well does it meet your needs, the HubSpot admin? In this listening session, the Service Hub UX research team wants to learn from you. The goal is to hear your thoughts on how to make Service Hub better to serve your needs.

Bring all your feedback and ideas, and come ready to share!

Speakers

  • Alli Kulwicki

    HubSpot

    Senior UX Researcher

  • Ben Basilan

    HubSpot

    Principal UX Researcher

  • Fernando Godina

    HubSpot

    Senior UX Researcher II

  • Nicole Brenner (she/her)

    HubSpot

    Senior UX Researcher

Organizers

  • Kyle Jepson

    HubSpot

    HUG Leader

  • D'Ana Guiloff

    Supered

    HUG Co-Leader